COMMUNITY ACTION ENERGY SERVICES
ENERGY SERVICES PROGRAM
Provides limited utility assistance to eligible households for electric, gas, heating oil, and propane depending on available funding. Same-day emergency assistance is not available and reconnection assistance is limited. Processing is estimated at 2 weeks. Offers referrals for water and garbage to the City of Salem's Rate Relief program.
1850 45th Avenue NE
Suite 101
Salem, OR 97305
Eligibility: -60% of Oregon median income (OMI). Income chart available on website.
-Water and garbage referrals: Age 60 and older or individuals with a disability who live in the residence and are current City of Salem customers
Hours: Applications available: 1st-15th of the month as funding is available
Walk in: Monday-Thursday 8am-4:30pm
Phones: Monday-Friday 8am-4:30pm, closed holidays
(503) 588-9016
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Phone/FAX Numbers
  • (503) 588-9016 Energy Services Reception
  • Reception (503) 588-9016
Email Address: [email protected]
INTAKE PROCEDURE: -Visit website to complete an application and submit the required documents
-Walk in or call to have an application mailed or emailed
-If applications are currently closed, check back the first of the next month
FEES: None
DOCUMENTS: -Birth dates for all household members
-Photo or other ID for all household members age 18 and older
-Recent electric and heating bills
-Verification of all household gross income received before two months of signature for all household members (wage printout, self-employment records, public assistance, current Social Security benefit verification letters, veterans benefits, child support, adoption assistance, disability benefits, pensions, unemployment, Oregon leave, etc. This list is not all inclusive; additional documents may be requested.
-Household members age 18 and older with zero income are required to complete a Declaration of Zero Income form (available through the office, email, postal mail, or the website).
-Social Security number recommended and required for some funding sources.
LANGUAGES: English, Spanish, interpretation by arrangement
AREA SERVED: Marion and Polk Counties
TRAVEL/LOCATION INFORMATION: 45th is between Market Street/Swegle Road and Sunnyview Road. Turn onto 45th Avenue and turn into the East Salem Community Center's driveway. Turn right. Enter double doors, Energy Assistance is located in Suite 101.
Cherriots nearest routes run on Market/Swegle and Sunnyview. No direct route on 45th.
Services:
  • Discounted Sewer Service * Disabilities Issues
  • Discounted Sewer Service * Older Adults
  • Discounted Trash/Recycling Service * Disabilities Issues
  • Discounted Trash/Recycling Service * Older Adults
  • Discounted Water Service * Disabilities Issues
  • Discounted Water Service * Older Adults
  • Electric Service Payment Assistance
  • Gas Service Payment Assistance
  • Heating Fuel Payment Assistance
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COMMUNITY ACTION ENERGY SERVICES