Working within the Governor's Advocacy Office, the Office of the Foster Care Ombudsman is an independent resource to investigate complaints, concerns or violation of rights for children in the custody of Oregon DHS Foster Care. This position is the result of legislation developed and passed by current and former foster youth. The Ombudsman receives, investigates and helps resolve complaints and concerns from a wide range of people including foster youth, parents, relatives, CASAs, attorneys, social workers and many other interested parties. The Youth Empowerment and Safety (Y.E.S) is not only for complaints but, can be used by foster youth with questions about thbeir rights, their care and wellbeing, and issues with their placement or services received while in care.

If you are a current or former foster youth, or if you have concerns or complaints about a child or youth in foster care, the staff at the Ombudsman Office will:
- Listen to your concerns
- Document complaints
- Gather all relevant information
- Remain neutral and impartial
- Provide information on how to help

Foster youth can also call the hotline with questions about their rights, their care and wellbeing, issues with their placement or services received while in foster care.