NEIGHBORIMPACT MADRAS
UTILITY ASSISTANCE
Provides electric, gas, heating fuel, and water (LIHWA) assistance. Eligible families and individuals will be assisted with a portion of their heating or cooling costs. Assistance is not guaranteed and dependent on funding availability.

374 SW 5th Street
Suite B
Madras, OR 97741
Eligibility: Household income no higher than 60% of the State Median Income
Hours: Monday-Friday 8:30am-4:30pm
(541) 504-2155
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Phone/FAX Numbers
  • (541) 548-2380 Main phone
  • (541) 504-2155 Hotline Energy Assistance
  • Hotline (541) 504-2155
Email Address: [email protected]
INTAKE PROCEDURE: Walk in or call for more information
FEES: None
DOCUMENTS: Social Security numbers for all household members that have one and ID for anyone over age 18 (e.g., drivers license/state ID card, a letter with the person's name and address on it). For electric/gas/water assistance, a copy of the bill is preferred but some individuals may be able to receive assistance without one on a case-by-case basis.
LANGUAGES: English, Spanish, interpretation by arrangement
AREA SERVED: Crook, Deschutes, and Jefferson Counties and Confederated Tribes of Warm Springs
SITE HOURS: Monday/Wednesday/Thursday 8:30am-4:30pm,Tuesday/Friday 9:30am-1pm. Site hours may vary.
Services:
  • Electric Service Payment Assistance
  • Gas Service Payment Assistance
  • Heating Fuel Payment Assistance
  • Water Service Payment Assistance
Other Services Offered At This Location:
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NEIGHBORIMPACT MADRAS