DIVISION OF FINANCIAL REGULATION
FINANCE, INSURANCE, AND STUDENT LOAN COMPLAINTS
Fields complaints from individuals experiencing problems with a company or individual offering services in the finance or insurance industries. Examples of financial services include payday and title loans, consumer loans, student loans, mortgages, pawns, check cashing, investments, money transmission, and pre-need funeral trusts. Also provides a tool to report issues with state banks and credit unions, as well as data breaches.
350 Winter Street NE
Salem, OR 97301
Eligibility: Unrestricted
Hours: Monday-Friday 8am-5pm
(888) 877-4894 ...
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Visit Website
Phone/FAX Numbers
  • (888) 877-4894 Toll-free
  • (503) 378-4140 Main phone Salem
  • Consumer Hotline (888) 877-4894 [email protected]
Email Address: [email protected]
INTAKE PROCEDURE: Visit website, email, or call for more information or to file a complaint. Online complaint forms available.
FEES: None
DOCUMENTS: None required at intake
LANGUAGES: English, Spanish
AREA SERVED: State of Oregon
Services:
  • Bank/Savings and Loans Complaints
  • Bank/Savings and Loans Complaints * Student Financial Aid Issues
  • Check Seller/Casher Complaints
  • Credit Union Complaints
  • Finance Company Complaints
  • Insurance Complaints
  • Investment Counselor/Firm Complaints
  • Mortgage Company Complaints
  • Pawnbroker Complaints
Other Services Offered At This Location:
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DIVISION OF FINANCIAL REGULATION