OPERATION HOMEFRONT
CRITICAL FINANCIAL ASSISTANCE
Provides critical financial assistance for documented needs. Types of assistance include: auto payment and repair, child and dependent care, critical baby items, dental, essential home items, food assistance, home repairs, medical, moving and relocation, rent and mortgage, travel and transportation, utilities, and vision care.



Home repairs can be considered for all post-9/11 wounded service members. Repairs versus replacements can be considered for deployed eligible service members.



Number of times a person can receive assistance:
-Active duty member with a rank of E1-E6 may receive 3 total lifetime assists
-Currently deployed on Title 10 orders and/are receiving hazardous duty pay may receive 5 total lifetime assists
-Documented injury, illness, or wound during post 9/11 service may receive 5 total lifetime assists
The number of months of assistance that can be received varies on the type of assistance being requested
17319 San Pedro Avenue
Suite 505
San Antonio, TX 78232
Eligibility: Must fit one of three criteria:

1) Wounded, Ill, or Injured Criteria
Actively served in the United States military post 9/11 AND suffered a post 9/11 wound, illness, or injury in the line of duty. If discharged, must have Honorable or General (Under Honorable Conditions) discharge within 10 years of discharge.

2) Deployed Criteria
A service member of rank E1-E6 with DEERS (Defense Enrollment Eligibility Reporting System) eligible/legal dependents AND one of the following criteria's met:
-Currently deployed to an overseas location and receiving Hostile Fire Pay
-Assigned to a ship that has been at sea for 30+ days and is en route to theater, forward deployed, or otherwise on a mission status, not a training status
-On unaccompanied, overseas PCS orders and receiving Hostile Fire Pay
-A National Guard member or Reservist on Title 10 orders (not Title 32) who either:
Will deploy to an overseas Hostile Fire Pay theater in the next 90 days or has returned from an overseas Hostile Fire Pay theater within the past 180 days

3) General Criteria
-An active duty service member of rank E1-E6 with DEERS eligible/legal dependents
Hours: Helpline: 24 hours per day / 7 days per week, leave a message and a coordinator will call back
Intake Coordinators: Monday-Friday 7am-3pm
(210) 659-7756
Get Directions
Visit Website
Phone/FAX Numbers
  • (210) 659-7756 Main phone
  • (877) 264-3968 Intake Critical Assistance Line
  • Alternate (210) 659-7756
  • Helpline (877) 264-3968 Intake Coordinator
Email Address: [email protected]
INTAKE PROCEDURE: Visit website to apply online and check assistance by criteria. Call for assistance determining eligibility or for questions about the application process.
-Application and initial processing period: 1st-10th of each month
-Evaluation and review period: 11st-20th of each month
-Notification and final processing period: 21st-30th of each month
FEES: None
DOCUMENTS: All applicants: Military ID, documentation of all household income (i.e., most recent military Leave and Earnings Statement (LES) or Retiree Account Statement (RAS), civilian pay, disability benefits, etc.)
Deployed: Copy of deployment orders
Wounded, ill, or injured: DD214 (if discharged), Line of Duty documentation or other official record of a wound, illness, or injury being sustained in the line of duty

Applications without proper documentation will not be accepted.
AREA SERVED: Nationwide
Services:
  • Automobile Payment Assistance * Veteran/Military Personnel Issues
  • Child Care Expense Assistance * Veteran/Military Personnel Issues
  • Dental Care Expense Assistance * Veteran/Military Personnel Issues
  • Electric Service Payment Assistance * Veteran/Military Personnel Issues
  • Eye Care Expense Assistance * Veteran/Military Personnel Issues
  • Gas Service Payment Assistance * Veteran/Military Personnel Issues
  • Heating Fuel Payment Assistance * Veteran/Military Personnel Issues
  • Home Maintenance and Minor Repair Grants/Loans * Veteran/Military Personnel Issues
  • Medical Care Expense Assistance * Veteran/Military Personnel Issues
  • Mortgage Payment Assistance * Veteran/Military Personnel Issues
  • Moving Expense Assistance * Veteran/Military Personnel Issues
  • Relocation Assistance * Veteran/Military Personnel Issues
  • Rent Payment Assistance * Veteran/Military Personnel Issues
  • Rental Application Fee Payment Assistance * Veteran/Military Personnel Issues
  • Undesignated Temporary Financial Assistance * Veteran/Military Personnel Issues
  • Water Service Payment Assistance * Veteran/Military Personnel Issues
Other Services Offered At This Location:
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OPERATION HOMEFRONT