NATIVE AMERICAN YOUTH AND FAMILY CENTER
CITY OF PORTLAND WATER DISCOUNT PROGRAM
Provides sewer, stormwater, and water bill discount program for all eligible households receiving water and/or sanitary sewer service as a direct customer of the Portland Water Bureau or Bureau of Environmental Services. Households must reapply for assistance every two years.

Applicants with an ADU (Accessory Dwelling Unit) on their property with one water meter that serves both the primary home and the ADU are not eligible to participate in the discount program.

Water and sewer customers:
-Households earning less than 60% of the median family income (MFI) may receive a discount of up to $210.35 on a 90-day bill.
-Households earning less than 30% of MFI may receive a discount of up to $336.58 on a 90-day bill.
-Sewer only customers and customers on alternative billing cycles discount amount will vary; call for information.
5135 NE Columbia Boulevard
Portland, OR 97218
Eligibility: City of Portland Water single-family residential accounts. Account holder must reside at the property. Customers with an outstanding balance are still eligible to apply.

For 60% MFI discount, monthly household income must not exceed:
1 person: $3,950
2 people: $4,515
3 people: $5,080
4 people: $5,640
5 people: $6,095
6 people: $6,614
7 people: $6,614
8 people: $7,445
Add $450 for each additional person

For 30% MFI discount, monthly household income must not exceed:
1 person: $1975
2 people: $2,258
3 people: $2,540
4 people: $2,820
5 people: $3,048
6 people: $3,307
7 people: $3,498
8 people: $3,723
Add $225 for each additional person
Hours: Monday-Friday 9am-6pm
(503) 288-8177 297
Get Directions
Visit Website
Phone/FAX Numbers
  • (503) 288-8177 Main phone
  • (503) 972-2464 Rent Assistance Hotline
  • (503) 946-9898 Energy Assistance Hotline and Information
  • (503) 972-2464 Rental Assistance Hotline and Information
  • City of Portland Water Discount Program (503) 288-8177 ext 297
INTAKE PROCEDURE: Call the message line and request an appointment; the office is closed to the public. Services are available via phone and the website.
FEES: None
DOCUMENTS: -Proof of service address
-Names and birthdates of all household members age 60 and older
-Total gross monthly income for all household members over 18
-Proof of gross household income for last 30 days
listed online)
LANGUAGES: English, Spanish, and Somali
AREA SERVED: City of Portland
TRAVEL/LOCATION INFORMATION: Near TriMet Bus 75
Services:
  • Discounted Sewer Service
  • Discounted Water Service
Other Services Offered At This Location:
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NATIVE AMERICAN YOUTH AND FAMILY CENTER