UNIVERSAL SERVICE ADMINISTRATIVE COMPANY
LIFELINE
Federal program that lowers the monthly cost of home phone, wireless phone, and internet services. Eligible customers will get up to $9.25 toward their bill. Savings may be applied to phone or internet bills, but not both. Website offers a list of service providers.

Also provides a 6 month financial hardship program (recipients must apply for and qualify for a regular lifeline program after the initial 6 months). Recipients can receive a $9.25 monthly discount for phone, internet, or bundled services.

Enhanced Tribal Benefit program recipients can receive a discount of up to $34.25 per month and a reduction of up to $100 for first-time connection charges for voice service at their primary residence.
700 12th Street NW
Suite 900
Washington, DC 20005
Eligibility: Households at less than 135% of the Federal Poverty Guidelines or who participate in one of the following programs:


-SNAP


-Medicaid

-SSI (Supplemental Security Income)


-Federal Public Housing Assistance


-Veterans or Survivors Pension


OR


Households who reside on Tribal lands at less than 135% of the Federal Poverty Guidelines or who participate in one of the following programs:


-Any of the federal assistance programs listed above


-Bureau of Indian Affairs General Assistance


-Tribal TANF (Temporary Assistance for Needy Families)


-Food Distribution Program on Indian Reservations
OR
Survivors of domestic violence, human trafficking, and related crimes
-Household income less 200% of the Federal Poverty Guidelines
-Currently enrolled in Special Supplemental Nutrition Program for Women, Infants, and Children (WIC)
-Currently enrolled in Free and Reduced-Price School Lunch or School Breakfast Program, including enrollment at a Community Eligibility Provision (CEP) school or school district
-Received a Federal Pell Grant in the current award year
Hours: 7 days per week 6am-6pm
(800) 848-4442
Get Directions
Visit Website
Phone/FAX Numbers
  • (800) 234-9473 Administration
  • Oregon Helpline (800) 848-4442
  • Customer Support (800) 234-9473
  • TTY/TTD (800) 648-3458
Email Address: [email protected]
INTAKE PROCEDURE: Call or visit the website to apply or see current discount service providers
FEES: None
DOCUMENTS: Proof of income, state ID card, award letter showing program participation
LANGUAGES: English, interpretation or signing by arrangement
AREA SERVED: State of Washington
Services:
  • Discounted Internet Service
  • Discounted Internet Service * Domestic Violence Issues
  • Discounted Internet Service * Human Trafficking Issues
  • Discounted Internet Service * Native American Community
  • Discounted Telephone Service
  • Discounted Telephone Service * Domestic Violence Issues
  • Discounted Telephone Service * Human Trafficking Issues
  • Discounted Telephone Service * Native American Community
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UNIVERSAL SERVICE ADMINISTRATIVE COMPANY