CAREOREGON
HEALTH RELATED SOCIAL NEEDS CLIMATE SUPPORTS
Climate Support is a health-related social need (HRSN) service and is provided by the Oregon Health Plan. HRSN Climate Supports are devices to help keep people safe during climate events.

Covered devices are only for use in the member's home or primary residence and may include:
-Air conditioners, heaters, and air filters to provide clean air and healthy temperatures
-Mini fridges to keep medication cold during a power outage
-Portable power supplies to operate medical devices like ventilators during a power outage
315 SW 5th Avenue
Portland, OR 97204
Eligibility: CareOregon members who meet all of the following:
-Have a living situation that qualifies them for HRSN services
-Have a health condition that makes climate events challenging or dangerous
-Live in a place with electricity
-Can use the device safely

Air conditioner or Air Filter:
-Must not already have an Air Conditioner or Air Filter
-Received medical assistance now or have in the past 12 month from through: OHA, Oregon Department of Human Services (ODHS) or Medicare
-Be at risk for heat-related illness because applicant is: 65 years or older; or a medically fragile child; or have a medical condition that's made worse by heat or smoke
Hours: Monday-Friday 8am-6pm
(503) 468-5375 211
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Phone/FAX Numbers
  • (503) 416-4100 Main phone Local
  • (800) 224-4840 Toll-free
  • (503) 488-2887 Text Chat
  • Intake (503) 468-5375 211info Coordination Center
  • FAX (503) 214-8909
Email Address: [email protected]
INTAKE PROCEDURE: Call, email, fax, or visit website for more information; staff attempt to return messages within 7-10 business days
FEES: None
DOCUMENTS: Medicaid ID, HRSN Request Form for Climate-Related Device Request
LANGUAGES: Arabic, Chinese, English, Spanish, Russian, Vietnamese, interpretation or signing by arrangement
AREA SERVED: Clackamas, Columbia, Jackson, Multnomah, Tillamook, and Washington Counties
TRAVEL/LOCATION INFORMATION: Located on the corner of Oak and 5th in downtown Portland Oregon
Services:
  • Air Conditioners * Medicaid Recipients
  • Air Purifiers * Medicaid Recipients
  • Emergency Generators * Medicaid Recipients
  • Heaters * Medicaid Recipients
  • Refrigerators * Medicaid Recipients
Other Services Offered At This Location:
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* The community resource directory information is up to date to the best of our knowledge. However, you should always call the provider to confirm this information and make an appointment. Be sure to confirm payment information with the provider, if payment is required. 211Info does not rate, recommend or endorse any agency. We simply provide information as a public service.
CAREOREGON