OREGON PATIENT SAFETY COMMISSION
EARLY DISCUSSION AND RESOLUTION
Connects individuals who experience patient harm (or their representative) with healthcare providers or facilities to have a conversation about the event using the Early Discussion and Resolution (EDR) process. EDR conversations are protected under state law, giving participants a chance to talk openly about the event and work toward reconciliation outside the legal system. A resolution may include an apology, answers to questions asked by the patient or their representative), improvements in care to protect future patients, and/or compensation. If the patient (or their representative) does not reach a satisfactory resolution through the EDR process, the patient (or their representative) may be able to file a lawsuit.
Eligibility: Individuals (or their representative) who experienced care at a healthcare facility or involving a healthcare provider that resulted in serious physical injury or death. The event must have taken place in Oregon on or after July 1, 2014.
Hours: Monday-Friday 8am-5pm
(503) 928-6158
Visit Website
Phone/FAX Numbers
  • (503) 928-6158 Main phone
  • (855) 470-4079 Toll-free
  • Main phone (503) 928-6158
  • Toll-free (855) 470-4079
Email Address: [email protected]
INTAKE PROCEDURE: Visit website, call, or email for more information
FEES: None
DOCUMENTS: None required at intake
LANGUAGES: English, interpretation by arrangement
AREA SERVED: State of Oregon
Services:
  • Adult Residential Facility Complaints
  • Health Facility Complaints
  • Practitioner Complaints
If you represent this agency, update your listing here.
* The community resource directory information is up to date to the best of our knowledge. However, you should always call the provider to confirm this information and make an appointment. Be sure to confirm payment information with the provider, if payment is required. 211Info does not rate, recommend or endorse any agency. We simply provide information as a public service.

No Mapping Information Available