OUR JUST FUTURE
ENERGY ASSISTANCE
Provides financial assistance for electric, gas, and heating fuel (oil, propane, and wood) when funding is available. Assistance is limited and not guaranteed.
10550 NE Halsey Street
Portland, OR 97220
Eligibility: Adults age 60 and older, adults with disabilities, and families with minor children ages 0-6
Hours: Energy hotline opens Friday, November 1, 2024 from noon until capacity is reached
Phone/FAX Numbers
  • (503) 548-0200 Main phone Portland Office
  • (503) 548-0252 Main phone Community Relations
  • Helpline (503) 405-7877 Energy Assistance
Email Address: [email protected]
INTAKE PROCEDURE: Call and leave a message with first and last name, a working phone number, and utility company to request an appointment when the line is open. Appointments are scheduled on a first call, first serve basis; no priority status for clients whose service has been disconnected. The goal is for phone messages to be returned within five business days. The agency is unable to guarantee same day appointments.
FEES: None
DOCUMENTS: -Current utility bill in applicant's name
-Identification for everyone 18 years and older
-Social Security cards or numbers for all people in the household
-Current benefit letter for anyone getting social security
-Income verification for the last 30 days for household members over 18 years old
-If receiving SSI, Social Security award letter must be for the current year (no bank statements)
LANGUAGES: English, Spanish, Russian, interpretation by arrangement
AREA SERVED: Multnomah County
Services:
  • Electric Service Payment Assistance
  • Gas Service Payment Assistance
  • Heating Fuel Payment Assistance
  • Water Service Payment Assistance
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OUR JUST FUTURE