WASHINGTON STATE OFFICE OF THE INSURANCE COMMISSIONER
CONSUMER ADVOCACY
Offers access to consumer advocacy experts who can help consumers understand their insurance rights and answer questions about all types of insurance, including annuities, auto, business, health, home, and life insurance. Provides information on health insurance appeal rights and the process of appeals, provides online complaint filing, investigates complaints against an insurance company, and verifies if an agent or company is authorized to sell insurance.
5000 Capitol Boulevard SE
Tumwater, WA 98501
Eligibility: Unrestricted
Hours: Monday-Friday 8am-5pm, closed state holidays
Phone/FAX Numbers
  • (800) 562-6900 Consumer Hotline
  • (360) 725-7000 Reception
  • (360) 586-2018 FAX
  • (360) 586-0241 TTY/TTD
  • Consumer Hotline (800) 562-6900
  • TTY/TTD (360) 586-0241
Email Address: [email protected]
INTAKE PROCEDURE: Walk in, call, or visit website for more information
FEES: None
DOCUMENTS: None required at intake
LANGUAGES: English, American Sign Language (ASL), Spanish, Tagalog, interpretation by arrangement
AREA SERVED: State of Washington
Services:
  • Insurance Complaints
  • State Insurance Commissioner Offices
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WASHINGTON STATE OFFICE OF THE INSURANCE COMMISSIONER