CATHOLIC COMMUNITY SERVICES EUGENE
UTILITY ASSISTANCE
Assists with electric, natural gas, oil, propane, wood pellet, and wood costs. The Springfield Utility Board (SUB) project and EWEB Customer Care are year-round assistance programs. LIHEAP is a seasonal program. Households can receive assistance once per program year, per program.

The programs operate on waitlists. If the waitlist closes before callers are able to access it, they will have to wait until the first business day of the follow month to attempt again.

Applicants at risk of a disconnect can walk in or call to speak with a staff member about possible assistance options.
1464 W 6th Avenue
Eugene, OR 97402
Eligibility: Low-income households who are customers of SUB, EWEB, Emerald People's Utility District (EPUD), NW Natural, Pacific Power, and Lane Electric.
Hours: Monday-Friday 8am-4pm
(541) 345-3628
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Phone/FAX Numbers
  • (541) 345-3628 Reception
  • Message phone (541) 345-3628
Email Address: [email protected]
INTAKE PROCEDURE: Walk in, call, or visit website for more information
FEES: None
DOCUMENTS: Social Security cards for everyone in the household, Photo ID for all adults age 18 and older in the household, current utility bill, proof of income (pay stubs, current award letters, TANF, child support, unemployment, etc.)
LANGUAGES: English, Spanish
AREA SERVED: Lane County
SITE HOURS: Monday-Wednesday/Friday 8am-4pm, Thursday 9am-4pm
TRAVEL/LOCATION INFORMATION: On LTD EmX line; Bus Lines 41 and 43 stop two blocks away on 8th Avenue. On-site parking available.
Services:
  • Electric Service Payment Assistance
  • Gas Service Payment Assistance
  • Heating Fuel Payment Assistance
Other Services Offered At This Location:
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CATHOLIC COMMUNITY SERVICES EUGENE