CITY OF PORTLAND HOUSING BUREAU
INFORMATION AND TECHNICAL ASSISTANCE HELPLINE
Provides information and technical assistance for residential rental protection. Assists landlords claiming exemption to Mandatory Relocation Assistance to find and submit the appropriate forms. Helps tenants find information about what obligations their landlord must adhere to under the Portland City Code 30.01.085, which requires landlords who issue a notice of termination without a tenant-based cause to pay for the renter's relocation.



This program does NOT provide landlords or renters financial assistance or legal and business advice.
1900 SW Fourth Avenue
Suite 7007
Portland, OR 97201
Eligibility: -Renter must live within Portland city limits
-Renter does not live with their landlord
-Tenancy is not week-to-week
-Served a no-cause eviction or encounter specific triggering events; rental increase of 10% or more, substantial change of lease terms, notice of non-renewal of a fixed term lease, or qualified landlord reason for termination.
Hours: Office: Monday-Friday 8am-5pm
Phone: Monday/Wednesday/Friday 9am-11am and 1pm-4pm
(503) 823-1303
Get Directions
Visit Website
Phone/FAX Numbers
  • (503) 823-2375 Main phone
  • (503) 823-1303 Helpline Rental Services Office
  • (503) 823-3400 Intake Application
  • Helpline (503) 823-1303
Email Address: [email protected]
INTAKE PROCEDURE: Call, email, or visit website for more information
FEES: None
DOCUMENTS: Call for information
LANGUAGES: English, Arabic, Chinese, Japanese, Lao, Romanian, Russian, Somali, Spanish, Ukrainian, and Vietnamese translation of materials, brochures, and websites available online
AREA SERVED: City of Portland
Services:
  • Certificates/Forms Assistance * Housing Issues
  • Specialized Information and Referral * Housing Issues
Other Services Offered At This Location:
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CITY OF PORTLAND HOUSING BUREAU