UMPQUA HEALTH ALLIANCE
HEALTH RELATED SOCIAL NEEDS HOUSING SUPPORTS HOME MODIFICATION
Health-related social needs (HRSN) are basic needs that affect a person's health. These benefits help members who qualify with basic needs such as home changes for health and safety, including cleanup and modifications.
3031 NE Stephens Street
Roseburg, OR 97470
Eligibility: Umpqua Health Alliance members who meet all of the following:
-Age 65 or older, children age 0-5, pregnant or gave birth in the past 12 months, OR anyone with a qualifying health condition
-Have a qualifying living condition: leaving incarceration, or leaving a mental health or substance use recovery facility, or involvement in the Oregon child welfare system (now or in the past), going from Medicaid-only benefits to Medicaid plus Medicare, or young adults with special health care needs, or household income 30% or less of the average yearly income where you live and lack resources to prevent homelessness
-Have a lease or written rental agreement
-For hotel stays during home changes: Household income is 30% or less of the average yearly income where you live AND lack resources or support to prevent homelessness
Hours: Monday-Friday 8am-6pm
Phone/FAX Numbers
  • (541) 229-4842 Main phone
  • (800) 866-9780 Crisis Hotline
  • (888) 516-6166 Hotline 24/7 Nurse Hotline
  • (541) 440-6304 TTY/TTD
  • (888) 877-6304 Toll-free
  • Main phone (541) 229-4842
  • Toll-free (888) 877-6304
Email Address: [email protected]
INTAKE PROCEDURE: Call, email, fax, or visit website for more information; staff attempt to return messages within 3 business days
FEES: None
DOCUMENTS: Medicaid ID number
LANGUAGES: Arabic, Chinese, English, Spanish, Russian, Vietnamese, interpretation or signing by arrangement
AREA SERVED: Douglas County
Services:
  • Home Barrier Evaluation/Removal Services * Medicaid Recipients
  • Housekeeping Assistance * Medicaid Recipients
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UMPQUA HEALTH ALLIANCE