SNAP FAQ
HOW TO REPORT CHANGES
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ANSWER:
-You must keep your mailing address current. ODHS closes cases when mail is returned.
-You may want to report changes that may increase your monthly SNAP (food stamp) benefit like reduction in income, increase in housing and utility expenses, additional members of the family group, and out of pocket medical expenses over $35/month for adults ages 60 and older and adults with disabilities.
-If your income was at or below 100%FPL at the time you applied and then increased above 130% FPL, you are required to report the change to the ODHS.
-If your income was already above 130% FPL when you applied and increased to 200% FPL or above, report the change to the DHS.
-If you are unsure what your income change is, report the change and ODHS can verify if the income change will affect your SNAP benefits.
Adults age 60 and older and adults with disabilities have a Simplified Reporting System (SRS) of every 12 months.
-Everyone else must complete a 6 month "Interim Change" report to continue to receive benefits.
-After 12 months of receiving SNAP, households are required to recertify or re-apply by filling out an application, having an interview (in-person or over the phone), and may have to submit documents to the ODHS to continue to receive benefits.
-If you experience an extreme hardship that causes a major loss in income or you are experiencing homelessness you may want to contact your worker to see if you are eligible for an increased benefit amount.
-Changes in benefit amounts occur the following month. Benefits cannot be processed retroactively.
INTAKE PROCEDURE:
You can report changes to your income or household in many
ways:
Online at: https://www.oregon.gov/DHS/benefits/Pages/index.aspx
By mail at: ONE Customer Service Center, PO Box 14015, Salem, OR 97309
By fax at: 503-378-5628
By phone at: 1-800-699-9075 or TTY 711, Monday through Friday, from 7 a.m. to 6 p.m. Pacific Time.
By email at: [email protected]
To schedule an outbound call appointment with an eligibility ODHS worker please email ODHS at [email protected]
Online at: https://www.oregon.gov/DHS/benefits/Pages/index.aspx
By mail at: ONE Customer Service Center, PO Box 14015, Salem, OR 97309
By fax at: 503-378-5628
By phone at: 1-800-699-9075 or TTY 711, Monday through Friday, from 7 a.m. to 6 p.m. Pacific Time.
By email at: [email protected]
To schedule an outbound call appointment with an eligibility ODHS worker please email ODHS at [email protected]
Services:
- Benefits and Services Assistance * Food Stamps/SNAP Recipients
Other Services Offered At This Location:
- LEGAL SERVICES - ADDITIONAL BENEFITS OF SNAP
- LEGAL SERVICES - APPLIED AND HAVE NOT BEEN CONTACTED
- LEGAL SERVICES - ASSETS
- LEGAL SERVICES - CAN I APPLY IF I AM SELF-EMPLOYED?
- LEGAL SERVICES - CAN I USE MY SNAP OUTSIDE OREGON?
- LEGAL SERVICES - CAN PEOPLE AGE 22 AND YOUNGER RECEIVE SNAP?
- LEGAL SERVICES - COMMON MYTH-DON'T WANT TO TAKE BENEFITS AWAY FROM OTHERS
- LEGAL SERVICES - COMMON MYTH-USING SNAP IS CHARITY
- LEGAL SERVICES - DO I NEED AN ADDRESS TO APPLY FOR SNAP?
- LEGAL SERVICES - DOES ODHS LOOK AT BANK ACCOUNTS?
- LEGAL SERVICES - HEARING REQUEST AND FILE A COMPLAINT OF DISCRIMINATION
- LEGAL SERVICES - HOW LONG DOES IT TAKE/FASTEST WAY TO GET SNAP?
- LEGAL SERVICES - I NEED A RECORD THAT I RECEIVED SNAP FOR A PRIOR YEAR
- LEGAL SERVICES - INTERIM CHANGE REPORT
- LEGAL SERVICES - IS PHOTO ID/SOCIAL SECURITY CARD NEEDED TO APPLY?
- LEGAL SERVICES - IS THERE A BENEFIT AMOUNT TOO SMALL TO PROCESS?
- LEGAL SERVICES - MEDICAL EXPENSE DEDUCTION
- LEGAL SERVICES - MOVED FROM ANOTHER STATE
- LEGAL SERVICES - ONE SYSTEM AND TECH SUPPORT
- LEGAL SERVICES - PUBLIC ASSISTANCE INCOME
- LEGAL SERVICES - QUESTIONS ABOUT THE OREGON TRAIL CARD
- LEGAL SERVICES - RECEIVING UNEMPLOYMENT BENEFITS
- LEGAL SERVICES - RECERTIFICATION
- LEGAL SERVICES - SNAP APPLICATION ASSISTANCE
- LEGAL SERVICES - SNAP ONLINE PURCHASING
- LEGAL SERVICES - STUDENTS
- LEGAL SERVICES - UNDOCUMENTED /MIXED STATUS HOUSEHOLD & REFUGEES
- LEGAL SERVICES - WANT TO APPLY WITHOUT MY PARENT/FORMER SPOUSE, DHS WON'T LET ME?
- LEGAL SERVICES - WAYS TO APPLY FOR SNAP BENEFITS?
- LEGAL SERVICES - WHAT CAN I PURCHASE WITH SNAP/FOOD STAMPS?
- LEGAL SERVICES - WHAT DOCUMENTS DO I NEED TO PROVIDE?
- LEGAL SERVICES - WHAT IF DHS SAYS I OWE BACK PAYMENT?
- LEGAL SERVICES - WHAT IF I DON'T HAVE MY PAY STUB?
- LEGAL SERVICES - WHAT IS A FILING DATE?
- LEGAL SERVICES - WHAT IS THE ABAWD POLICY?
- LEGAL SERVICES - WHAT IS THE HEAT AND EAT PROGRAM?
- LEGAL SERVICES - WHEN DO I RECEIVE MY BENEFITS?
- LEGAL SERVICES - WHEN IS AN INTERVIEW REQUIRED?
- LEGAL SERVICES - WHO DO I LIST ON THE APPLICATION?
- LEGAL SERVICES - WHY IS THE MINIMUM BENEFIT WORTH MY TIME?
- LEGAL SERVICES - WORK PROGRAM ORIENTATIONS/TRAININGS AND SNAP
If you represent this agency, update your listing here.
* The community resource directory information is up to date to the best of our knowledge. However, you should always call the provider to confirm this information and make an appointment. Be sure to confirm payment information with the provider, if payment is required. 211Info does not rate, recommend or endorse any agency. We simply provide information as a public service.
SNAP FAQ