IRCO AFRICA HOUSE
CITY OF PORTLAND WATER DISCOUNT PROGRAM
Provides sewer, stormwater, and water bill discount program for all eligible households receiving water and/or sanitary sewer service as a direct customer of the Portland Water Bureau or Bureau of Environmental Services. Households must reapply for assistance every two years.

Applicants with an ADU (Accessory Dwelling Unit) on their property with one water meter that serves both the primary home and the ADU are not eligible to participate in the discount program.

Water and sewer customers:
-Households earning less than 60% of the median family income (MFI) may receive a discount of up to $210.35 on a 90-day bill.
-Households earning less than 30% of MFI may receive a discount of up to $336.58 on a 90-day bill.
-Sewer only customers and customers on alternative billing cycles discount amount will vary; call for information.
709 NE 102nd Avenue
Portland, OR 97220
Eligibility: City of Portland Water single-family residential accounts. Account holder must reside at the property. Customers with an outstanding balance are still eligible to apply.

For 60% MFI discount, monthly household income must not exceed:
1 person: $3,950
2 people: $4,515
3 people: $5,080
4 people: $5,640
5 people: $6,095
6 people: $6,614
7 people: $6,614
8 people: $7,445
Add $450 for each additional person

For 30% MFI discount, monthly household income must not exceed:
1 person: $1975
2 people: $2,258
3 people: $2,540
4 people: $2,820
5 people: $3,048
6 people: $3,307
7 people: $3,498
8 people: $3,723
Add $225 for each additional person
Hours: Monday-Friday 8:30am-noon
(503) 235-9396
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Phone/FAX Numbers
  • (503) 802-0082 Main phone
  • Water Discount Information Line (503) 235-9396
INTAKE PROCEDURE: Call for more information
FEES: None
DOCUMENTS: -ID cards for everyone in the household age 18 and older
-Social Security cards for everyone in the household
-Proof of income for last 30 days for everyone in the household who works/receives income (if paid on the day of intake, bring check; no bank statements accepted). If self-employed, bring in past 3 months of income. If any adult does not receive income, must walk into office to sign a Declaration of Personal Income. Proof of TANF, child support, or unemployment, if applicable.
-If receiving SSD or SSI, bring Social Security Administration award letter from 2018
-Current utility bill
LANGUAGES: English, interpretation by arrangement
AREA SERVED: City of Portland
SITE HOURS: Monday-Friday 9am-5pm
Services:
  • Discounted Sewer Service
  • Discounted Water Service
Other Services Offered At This Location:
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IRCO AFRICA HOUSE