OREGON PUBLIC UTILITY COMMISSION
OREGON LIFELINE
Offers a reduction in the monthly cost of phone or broadband service for qualifying low-income households. Also known as the Oregon Telephone Assistance Program, the program (1) reduces the cost of phone bills by up to $15.25 per month, (2) reduces the cost of broadband service by $19.25 per month, or (3) provides a free cell phone and data services.
Note: Federal and state regulations limit the Lifeline benefit to one disbursal per household for either phone or broadband service. Oregon residents on federally-recognized Tribal lands may qualify for an additional $25 discount per month.
201 High Street SE
Suite 100
Salem, OR 973013398
Eligibility: Individuals and households at or below 135% of the Federal Poverty level or who are receiving benefits from one of the following: Supplemental Nutrition Assistance Program (SNAP), Supplemental Security Income (SSI), Medicaid, Federal Public Housing Assistance, or Veterans/Survivors Pension benefits
Hours: Monday-Friday 9am-4pm. Closed on state recognized holidays.
(503) 373-7171
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Phone/FAX Numbers
  • (800) 648-3458 FAX Oregon Lifeline/TDAP
  • (800) 648-3458 TTY/TTD Oregon Lifeline/TDAP TTY
  • (800) 522-2404 Toll-free Within Oregon
  • Main phone (503) 373-7171
  • TTY/TTD (800) 648-3458
Email Address: [email protected]
INTAKE PROCEDURE: Call or visit the website to apply or see current discount service providers
FEES: None
DOCUMENTS: None required at intake if receiving SNAP, Medicaid, or SSI
LANGUAGES: English, interpretation or signing by arrangement
AREA SERVED: State of Oregon
TRAVEL/LOCATION INFORMATION: City bus stops close to the building, metered parking for visitors.
Services:
  • Discounted Internet Service
  • Discounted Telephone Service
  • Mobile Devices
Other Services Offered At This Location:
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OREGON PUBLIC UTILITY COMMISSION