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CALL TO SAFETY
CELL PHONES
Provides cell phones (without a service plan) for the purposes of calling 911. Accepts cell phone and tablet donations of technology in any condition (can be broken and unusable). At this time, only available to receive cell phone donations by mail.
PO Box 42610
Portland, OR 97242
Eligibility: Survivors of domestic and/or sexual violence, stalking, sex trafficking, or sex industry workers.
Hours: Office: Monday-Thursday 8am-5pm
Crisis Line: 24 hours per day / 7 days per week
CENTER FOR HOPE AND SAFETY
DOMESTIC VIOLENCE, SEXUAL ASSAULT, HUMAN TRAFFICKING, AND STALKING SERVICES
Provides a 24-hour crisis line, support groups, and advocacy for survivors of domestic violence, sexual assault, stalking, and human trafficking. Emergency shelter is available for those fleeing domestic or sexual violence situations. Other services include 911 cell phones, court accompaniment, the Address Confidentiality Program, and referral to other social services. Community education is also offered.
605 Center Street NE
Salem, OR 97301
Eligibility: Survivors of domestic violence, sexual abuse, human trafficking, and/or stalking, regardless of gender or sexual orientation
Hours: Crisis line: 24 hours per day / 7 days per week
Walk-in hours: Monday-Friday 9am-noon and 1pm-5pm
COORDINATED CARE OF WASHINGTON
MEMBER VALUE ADDED BENEFITS
Value-Added Benefits (VAB) offer additional supports not covered by Apple Health (Medicaid) and are provided to clients by their managed care plan. Examples include but are not limited to breast pumps, car seats, doula services, ex-offender reentry programs, housing search assistance, smoking cessation programs, food vouchers, mobile devices and free enrollment in programs.
1145 Broadway
Suite 300
Tacoma, WA 98402
Eligibility: Coordinated Care of Washington members
Hours: Monday-Friday 8am-5pm
INFORMATIONAL RECORD
HEALTH RELATED SERVICES
Health-related services (HRS) are non-covered services that are offered in addition to covered benefits of the Oregon Health Plan (OHP) through Coordinated Care Organizations (CCOs) to improve care delivery and overall member and community health and well-being. HRS may also be referred to as flexible services, or flex/flexible funds.

HRS are NOT intended to address emergency situations. CCOs are not required to offer flexible services. A CCO can decide to approve or deny flexible services requests on a case-by-case basis. Each CCO sets its own standards for which services to approve.

Individuals who are dual enrolled in both Medicare/Medicaid might be eligible for air conditioners.

HRS vary by an individual's CCO, and may include:

-Helping a person get a cell phone if having one will give them better access to their providers for telehealth
-Transit passes for members who need transportation for health-related needs beyond covered appointments
-Providing an air conditioner for a person whose medical diagnosis is affected by heat
-Accesses to a yoga studio or gym membership for a person whose back pain would be improved by an exercise class
-Preventing utilities shutoff to maintain service to medical equipment
-A class on cooking healthy meals for a person with diabetes
- Limited assistance with finding housing, move-in costs, and maintaining housing for OHP members facing certain life challenges
Eligibility: Current OHP members enrolled with a CCO. Health-related services are NOT an option for OHP open card non-CCO members, members with only Medicare enrollment, or individuals with private insurance.

Health-related services are limited, not immediate, not guaranteed or continuously available, and individuals may not qualify.

Health-related services must meet requirements for activities that improve health care quality or expenditures related to health information technology.
Hours: Varies by provider
OREGON PUBLIC UTILITY COMMISSION
OREGON LIFELINE
Offers a reduction in the monthly cost of phone or broadband service for qualifying low-income households. Also known as the Oregon Telephone Assistance Program, the program (1) reduces the cost of phone bills by up to $15.25 per month, (2) reduces the cost of broadband service by $19.25 per month, or (3) provides a free cell phone and data services.
Note: Federal and state regulations limit the Lifeline benefit to one disbursal per household for either phone or broadband service. Oregon residents on federally-recognized Tribal lands may qualify for an additional $25 discount per month.
201 High Street SE
Suite 100
Salem, OR 973013398
Eligibility: Individuals and households at or below 135% of the Federal Poverty level or who are receiving benefits from one of the following: Supplemental Nutrition Assistance Program (SNAP), Supplemental Security Income (SSI), Medicaid, Federal Public Housing Assistance, or Veterans/Survivors Pension benefits
Hours: Monday-Friday 9am-4pm. Closed on state recognized holidays.
UNITED HEALTHCARE
MEMBER VALUE ADDED BENEFITS
Value-Added Benefits (VAB) offer additional supports not covered by Apple Health (Medicaid) and are provided to clients by their managed care plan. Examples include but are not limited to breast pumps, ex-offender reentry programs, housing search assistance, smoking cessation programs, mobile devices, and free enrollment in programs.
1111 3rd Avenue
Suite 1100
Seattle, WA 98101
Eligibility: United Healthcare members
Hours: Monday-Friday 8am-5pm
CALL TO SAFETY
CELL PHONES
CENTER FOR HOPE AND SAFETY
DOMESTIC VIOLENCE, SEXUAL ASSAULT, HUMAN TRAFFICKING, AND STALKING SERVICES
OREGON PUBLIC UTILITY COMMISSION
OREGON LIFELINE